Talk to Our Team - Rocket Play Casino Official Support
Have a question about your bonus, a payment, or your account? Our support team is available around the clock via live chat, email, phone, and Telegram - pick whatever works best for you.
Curaçao Licensed
Licence 8048/JAZ2020-013
24/7 Live Support
Chat, Email, Phone, Telegram
Secure Payments
Visa, Mastercard, Crypto & More
Fast Withdrawals
Bitcoin, USDT, Skrill & Others
SSL Encrypted
Your Data Protected at All Times
Responsible Gaming
Limits, Self-Exclusion & Tools
Contact Information
Reach our support team any time, any way you prefer
Getting in touch with us is straightforward - our support team is on hand around the clock to help with account questions, payment queries, or anything else you need at Rocket Play. We maintain four contact channels so you can reach us the way that suits you best, and our agents aim to resolve most issues on the first contact.
Live Chat
The quickest way to reach us - open the chat widget on any page and connect with a Rocket Play agent within seconds. Live chat runs 24 hours a day, seven days a week, making it the go-to option for urgent account or payment questions.
Send us a detailed message and we will get back to you within a few hours. Email is well-suited for account documentation, bonus disputes, or any query where you want a written record of the exchange.
Phone
Call our dedicated support line to speak directly with a member of our team. Phone support works well for step-by-step guidance or situations that are easier to explain in a conversation.
Telegram
Find us on Telegram for a fast, familiar way to get help on the go. It is also how we share our latest promotions and news with the Rocket Play community, so it is worth joining even if you rarely need support.
Contact Us
Use the form below or pick a direct channel - we respond around the clock.
The contact form below is the simplest way to reach us in writing: fill in your name, your registered email address, and a short description of your query, and our team will reply within a few hours. We handle everything here, from bonus questions and payment confirmations to account access and game queries. For something urgent, our live chat and Telegram channels connect you to a real agent in under a minute.
Send a message to our support address and we'll reply with a clear, written response. Email suits account verification, document uploads, or anything that benefits from a permanent record. Expect a reply within a few hours, any day of the week.
Live Chat
Our live chat runs 24 hours a day, seven days a week, connecting you to a support agent in seconds. It's the best option for quick questions about a deposit, a bonus offer, or a game from our Pragmatic Play or Evolution library.
Phone
Call us directly and talk through your issue with a real person. Phone support is well suited to urgent account problems or situations where explaining something verbally is simply faster. Our agents aim to resolve most issues in a single call.
Telegram
Message us on Telegram for fast support without logging in to your account. It's a convenient option for players on mobile, and our channel also shares the latest Rocket Play promotions - worth joining even when you don't need help.
Company Legal Address
Full licensing details and registered office information for Rocket Play
Rocket Play operates under a licence issued by the Curaçao gaming authority, giving every player a clear and verifiable point of legal accountability. Our registered office is located in Curaçao, as required by the terms of our gaming licence, and all formal written correspondence can be directed through our support team. We take our regulatory obligations seriously so you always know exactly who stands behind this platform and where we are based.
Licensing Authority
We are licensed and regulated by Curaçao eGaming, one of the longest-running licensing jurisdictions for online gaming. This licence is our legal foundation and the basis on which we accept players and process payments worldwide.
Licence Number
Our full licence reference is 8048/JAZ2020-013. You can quote this number when contacting the Curaçao authority directly to verify our standing and current status. We include it in our site footer so it is always at hand.
SSL Encryption
Every connection to Rocket Play is secured with 256-bit SSL encryption, the same standard used by major banks. Your personal details and payment data travel through a fully encrypted channel, so nothing sensitive is exposed in transit.
Certified Fair Play
All games on our platform come from certified studios using independently audited RNG technology. Whether you are spinning slots or sitting at a live dealer table, each outcome is statistically random and verified free from manipulation.
Press and Partners
Reach our press and partnerships team directly
For journalists and media professionals, our press team handles all editorial inquiries about Rocket Play. We hold a Curaçao licence (8048/JAZ2020-013) and operate a full suite covering slots, live casino, poker, sports betting, and esports. Our press kit includes brand assets, key statistics, and approved imagery. Contact us through our press email and we aim to reply within two business days.
We welcome partnerships across several categories. Game studios can discuss integration directly with our content team - we currently work with Pragmatic Play, Evolution, NetEnt, BGaming, Habanero, Yggdrasil, Quickspin, and more than a dozen other suppliers. Payment providers serving Australian players in AUD are encouraged to reach out, as are bonus aggregators and comparison platforms operating in regulated markets.
Our affiliate programme is open to content creators and traffic partners focused on Australia. Commission structures, sub-affiliate options, and custom deals are available on request. Contact our partnerships team via email or Telegram and include your traffic data, target markets, and preferred arrangement. We review every proposal and respond to serious inquiries within three working days.
For any press or partnership enquiry, please put "Press" or "Partnership" in your subject line. This helps us route your message to the right person straight away.