Play Responsibly at Rocket Play, Your Official Online Casino

We believe gambling should always feel fun, not stressful. At Rocket Play, every account comes with a set of built-in controls you can activate at any time, no support request needed. Use them proactively, or adjust them whenever your situation changes.

We want every player to stay in control, so we've built a set of tools you can access any time from your account settings. No support ticket required for most changes - just log in, navigate to responsible gaming, and set your preferences in seconds.

Deposit limits let you cap how much you load daily, weekly, or monthly. Session reminders let you choose a time interval, 30 minutes, one hour, or longer, after which an on-screen alert appears so you always know how long you've been playing. Reality checks work the same way and can be adjusted or removed only after a 24-hour cooling period.

Need a break? Our cooling-off feature pauses your account from 24 hours up to 30 days. For a more lasting decision, self-exclusion closes your account and removes you from all promotional communications immediately. Our support team is reachable via live chat or email around the clock if you'd like help activating any of these options.

Setting a deposit limit is one of the most direct ways to keep your budget in check at Rocket Play. Choose a daily, weekly, or monthly cap and we enforce it across all payment methods automatically.

A loss limit lets you set a firm ceiling on how much you can lose over a chosen period - daily, weekly, or monthly. Once you reach that cap, we automatically suspend real-money play for the rest of the period, so you never spend beyond what you agreed to in advance.

Setting one takes less than a minute. Head to your account settings, open the Responsible Gaming tab, and enter the AUD amount and time frame that suits your budget. Any reduction applies instantly. If you decide to raise a limit, we hold a 24-hour cooling period before the change goes live, giving you space to think it over.

Chasing losses is one of the clearest early signs that gambling is shifting from entertainment to a problem. A loss limit gives you a hard stop so the session closes on your terms. We encourage all our players to revisit their limits whenever their financial situation changes - and our support team is always on hand via live chat, email, phone, or Telegram if you need help adjusting yours.

At Rocket Play, we believe healthy play starts with awareness of time. A session-time limit lets you decide how long you want to spend at our casino in a single sitting - once the clock runs out, your session ends automatically and you are logged out. You set the duration yourself, anywhere from 30 minutes to several hours, depending on what works for you.

Adjusting your limit is straightforward: head to the Responsible Gaming section of your account settings. Reductions take effect immediately, while increases require a short cooling-off period before they apply - giving you time to reflect before extending your play. This built-in pause is there by design, not as a hurdle.

We also send an on-screen notification as you approach your limit, so there are no surprises mid-session. If you want help getting it configured, our live chat team is available around the clock. Staying in control of your time at the slots or tables is just as important as managing your deposit budget.

Reality Check is a session timer we've built into your account to help you stay aware of how long you've been playing. Once activated, it surfaces a pop-up at your chosen interval - 15, 30, or 60 minutes - showing your total session time and net result so far. No guesswork, just facts.

When the reminder appears, you make an active call: keep playing or step away. That pause is the whole point. It breaks a continuous session into a series of deliberate decisions rather than one long drift, which makes a measurable difference to how players experience their time at our casino.

You can switch Reality Check on and adjust the interval any time from the responsible gaming section of your account. We encourage setting it before you start, especially ahead of longer live sessions at Evolution tables or high-volatility slots from Pragmatic Play and NetEnt. Our support team is on hand 24/7 via live chat if you need help configuring it.

A cool-off period lets you step back from play for a fixed interval without permanently closing your account. At Rocket Play, you can set a break of 24 hours, 7 days, 30 days, or up to 6 weeks directly from your account settings - no forms, no waiting.

Once active, your account is locked for logins, deposits, and wagers. Any bonuses in progress are paused for the duration rather than cancelled. When the period expires, access reopens automatically. We do encourage you to check in with yourself before returning - a short pause can make a real difference.

If a cool-off does not feel like enough, our self-exclusion tool extends the break to 6 months or longer. You can reach our responsible gaming team any time via live chat or email for guidance, no pressure attached.

Self-exclusion is a formal tool we offer any player who wants to step away from gambling at Rocket Play entirely. Once activated, your account is locked for a chosen period - options run from 30 days through to permanent closure - and it cannot be reopened early under any circumstances, including your own request.

To start the process, contact our support team via live chat or email. We apply the exclusion within 24 hours and send a written confirmation to your registered address. All promotional messages and bonus offers from us are paused immediately and will not resume until the exclusion period expires (or never, if you chose permanent closure).

We recommend pairing your self-exclusion with a dedicated blocking tool such as Gamban, which restricts access to gambling sites across all your devices. For additional support, Gambling Help Online (1800 858 858) operates around the clock and is free to call anywhere in Australia.

If gambling ever stops feeling like fun, reaching out is the right move. We encourage every Rocket Play player to contact a qualified support service - all of the organisations below offer free, confidential counselling with no referral needed. Real help, from real people, available around the clock.